Product Assistance Services – Fire Safety Product Support
We understand the importance of choosing the right fire safety product to protect your home, commercial building, or industrial site. While we do not offer installation or system design services, we provide complete support to ensure you find the most suitable solutions.
Product Consultation
Not sure which fire safety product fits your needs? Our team is ready to offer recommendations based on your project requirements and environmental conditions.
Technical Specifications Support
We provide detailed technical specifications for all of our products. You can download datasheets and catalogs, or reach out to our team for assistance in understanding features, usage, and product advantages.
After Sales Support
Our after-sales support includes product guidance, usage instructions, and warranty claim assistance in accordance with the manufacturer’s terms.
Documentation & Catalog Access
We offer easy access to digital catalogs complete with product images, technical specifications, and supporting documents.
All of our services are designed to help you make informed decisions when choosing fire safety products for your project.
Get In Touch
TOSAFENG is a trusted supplier and distributor of workplace safety equipment and fire protection systems. We are committed to helping you build a safer and smarter environment.
Phone
(021)-27873814
+62 811-2700-0354
Address
Latinos Business District
Block C9 No.7 – Tangsel
Visit Our Office
Planning a visit? Drop by our office during opening hours — we’d be happy to meet you and discuss how we can support your safety needs.
Monday – Thursday
08:00 AM – 04:00 PM
Friday
08:00 AM – 04:30 PM
Saturday
08:00 AM – 12:00 PM